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Monday 09:00 AM - 05:00 PM AEST
Tuesday 09:00 AM - 05:00 PM AEST
Wednesday 09:00 AM - 05:00 PM AEST
Thursday 09:00 AM - 05:00 PM AEST
Friday 09:00 AM - 04:00 PM AEST

RVCA

What’s Your Return Policy?

How do I Make a Return Within Australia?

How do I Return an Item Within New Zealand?

Do you offer exchanges?

Warranty and Terms of Use

How do I Submit a Warranty Claim?

Wetsuit Warranty

Third-Party Retailer Warranty

Returns & Refunds

Track my Order

Do You Offer Free Shipping?

What is Your Shipping Policy?

Do You Ship Worldwide?

Split Shipments

Customs Import Duties and Taxes for NZ

Click & Collect

Parcel lockers and Authority to Leave

Shipping & Delivery

Boardriders Community

Can I Edit or Add Anything to my Order?

What is Your Cancellation Policy?

How do I apply promo/discount codes?

I forgot to add a promo code but already made a purchase

What do I do if my Item(s) Arrives Damaged?

What do I do if I Receive the Wrong Item in my Order?

Order Issues

My Orders

What is RVCA Insider?

What do I Get for Joining RVCA Insider?

How do I Earn Offers and Rewards?

How do I Use a Reward?

How do I View my Points?

How do I Get Free Shipping?

What Happens if I Return Items from a Loyalty Order?

My Purchase is Not Appearing in my Points Balance. What Should I do?

Do my Loyalty Points have an Expiration Date?

Do my Rewards have an Expiration Date?

Can I Use my Reward on Other Boardriders Family Brands?

How do I Update Details in my Account?

Online & In-Store Sales/Promotions

Loyalty & Promotions

What Payment Methods do You Accept?

ZIP PAY

Payments

General

Men's Bottoms

Men's Tops

Women's Tops & Bottoms

Women's Swimwear

Size Guide

When will my gift card expire?

Can I Buy a Physical Gift Card?

Can I Use my E Gift Card In-Store?

When Will I Receive my Gift Card?

Can I Earn Loyalty Points on Gift Card Purchases?

Can I Use More Than One Gift Card at Checkout?

How do I Redeem my Gift Card?

How do I Check my Gift Card Balance?

Can I Get a Refund?

Can I Purchase a Gift Card to Use in NZ?

Gift Cards

Frequently asked questions about returns, refunds and exchanges.

Frequently asked questions about shipping and delivery.

Frequently asked questions about orders and payment.

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