We accept PayPal, Afterpay, Visa and Mastercard. We do not accept cash, cheques, or COD (Cash on Delivery) and we cannot take orders over the phone or via email.

<section id="isPasted"><section id="isPasted"><p>We accept <a href="https://www.paypal.com/au/digital-wallet/how-paypal-works" target="_blank" rel="noopener noreferrer">PayPal</a>, <a href="https://www.afterpay.com/en-AU/how-it-works" target="_blank" rel="noopener noreferrer">Afterpay</a>, Visa and Mastercard.</p><p>We do not accept cash, cheques, or COD (Cash on Delivery) and we cannot take orders over the phone or via email.</p></section></section><footer><strong><u><span style="font-size: 16px;">SECURE ONLINE SHOPPING GUARANTEE:</span></u></strong> <span style="font-size: 16px;">Protecting your privacy and ensuring a safe online experience is our priority. RVCA takes every precaution to ensure secure online transactions by implementing multiple layers of security, including SSL encryption, to protect your personal information. In the event of any unauthorised charges appearing after using our site, please contact your credit card provider for further assistance.</span></footer>

What Payment Methods do You Accept?

Currently Zip Pay is shown as an available payment option at checkout on both our New Zealand and Australian websites; however, this is not accurate for New Zealand customers. Zip Pay is only able to process Australian transactions and orders. Unfort

<p>Currently Zip Pay is shown as an available payment option at checkout on both our New Zealand and Australian websites; however, this is not accurate for New Zealand customers. Zip Pay is only able to process Australian transactions and orders.</p><p><br>Unfortunately, due to the way our websites are built and current checkout limitations, we are unable to remove Zip Pay as a visible payment option for New Zealand customers, despite it not being available to them.&#xA0;</p><p>We understand this may be confusing and apologise for any inconvenience caused. All other payment methods, including PayPal and Afterpay, remain available for New Zealand customers.&#xA0;<br><br>For any further clarification or assistance, please reach out to our<span style="font-family: Arial,Helvetica,sans-serif;" id="isPasted">&#xA0;</span><span style="text-decoration: underline; font-family: Arial, Helvetica, sans-serif;"><a href="https://www.rvca.com.au/pages/faqs?hcUrl=%2Fen-US%2Fcontact"><strong>Customer Service</strong></a></span><span style="font-family: Arial,Helvetica,sans-serif;">&#xA0;team.&#xA0;</span></p>

ZIP PAY

Please feel free to reach out to our Customer Service team via email anytime!

Monday 09:00 AM - 05:00 PM AEST
Tuesday 09:00 AM - 05:00 PM AEST
Wednesday 09:00 AM - 05:00 PM AEST
Thursday 09:00 AM - 05:00 PM AEST
Friday 09:00 AM - 04:00 PM AEST

RVCA

Frequently asked questions about payments.

Payments

General

Boardriders Community

When Will my Gift Card Expire?

Can I Buy a Physical Gift Card?

Can I Use my E Gift Card In-Store?

When Will I Receive my Gift Card?

Can I Earn Loyalty Points on Gift Card Purchases?

Can I Use More Than One Gift Card at Checkout?

How do I Redeem my Gift Card?

How do I Check my Gift Card Balance?

Can I Get a Refund?

Can I Purchase a Gift Card to Use in NZ?

Gift Cards

What is RVCA Insider?

What do I Get for Joining RVCA Insider?

How do I Earn Offers and Rewards?

How do I Use a Reward?

How do I View my Points?

How do I Get Free Shipping?

What Happens if I Return Items from a Loyalty Order?

My Purchase is Not Appearing in my Points Balance. What Should I do?

Do my Loyalty Points have an Expiration Date?

Do my Rewards have an Expiration Date?

Can I Use my Reward on Other Boardriders Family Brands?

How do I Update Details in my Account?

Online & In-Store Sales/Promotions

Loyalty & Promotions

Can I Edit or Add Anything to my Order?

What is Your Cancellation Policy?

How do I apply promo/discount codes?

I forgot to add a promo code but already made a purchase

What do I do if my Item(s) Arrives Damaged?

What do I do if I Receive the Wrong Item in my Order?

Order Issues

My Orders

What’s Your Return Policy?

How do I Make a Return Within Australia?

How do I Return an Item Within New Zealand?

Do you offer exchanges?

Warranty and Terms of Use

How do I Submit a Warranty Claim?

Wetsuit Warranty

Third-Party Retailer Warranty

Returns & Refunds

Track my Order

Do You Offer Free Shipping?

What is Your Shipping Policy?

Do You Ship Worldwide?

Where Do You Ship From?

Customs Import Duties and Taxes for NZ

Split Shipments

Parcel Collect

Click & Collect

Parcel lockers and Authority to Leave

Shipping & Delivery

Men's Bottoms

Men's Tops

Women's Tops & Bottoms

Women's Swimwear

Size Guide